Refund Policy

Our Return and Refund Policy was last updated on 20 May 2023

Thank you for shopping at

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions


The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.


For the purposes of this Return and Refund Policy:

Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to The Bubbles Bath Co.

Goods” refers to the items offered for sale.

Orders” means a request by you to purchase goods from us.

Website” refers to, accessible from

You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

At The Bubbles Bath Co., we are committed to providing you with high-quality personal care hygiene products that meet your needs and expectations. We take the health and safety of our customers seriously, which is why we have established the following return policy for our personal care hygiene products.

Before Dispatch:

To cancel or modify your order, send us an email to with your order details and we'll cancel or modify it promptly or you can cancel the same order online within 24 hours as we dispatch all our orders in 24 hrs.

In case of cancellation, we will initiate a refund of your payment within 24 hrs and It will be credited to your account in 5-7 working days by the payment service providers used at the time of placing an order.

After Dispatch :

Please note that we do not accept cancellations or modification of orders, once the orders have been dispatched from our fulfillment centers.

After delivered :

You are entitled to cancel your order within 7 days with appropriate reasoning.

The deadline for cancelling an Order is 7 days from the date on which you received the goods.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email:

We will reimburse you no later than 7 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement. i.e., your product payment amount will be reimbursed.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • We gladly accept returns for personal care hygiene products that are unused.
  • The goods were purchased in the last 7 days
  • The goods are in the original packaging. 

Used Products: Due to the nature of personal care hygiene products, we cannot accept returns for items that have been used, opened, or tampered with. We have this policy in place to ensure the safety and well-being of all our customers. Your health and satisfaction are our top priorities, and we strive to maintain the highest hygiene standards for every product we offer.

Defective or Damaged Products: In the rare event that you receive a defective or damaged personal care hygiene product, please contact our customer support team immediately. We will work with you to resolve the issue promptly, whether it's through a replacement, refund, or another suitable solution.


The following goods cannot be returned:

  • The supply of goods is made to your specifications or clearly personalised.
  • The supply of goods which according to their nature are not suitable to be returned, deteriorates rapidly or when the expiry date is over.
  • The supply of goods that are not suitable for return due to health protection or hygiene reasons 
  • The supply of goods that are, according to their nature, inseparably mixed with other items after delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

Please note that you may be responsible for return shipping costs in such cases.

You should send the goods to the following address:

Acruti SRA Bldg no.3 shastri nagar co. opp Bandra-East, Government Colony, Bandra East, Mumbai, Maharashtra 400051, India

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

How to Initiate a Return: To initiate a return or report a defective or damaged product, please contact our customer support team through with your order details and a brief description of the issue. Our team will guide you through the return process and provide any necessary assistance.

Contact Us

If you have any questions about our Returns and Refunds Policy, please

Email us: